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of connection failure between 15:30 & 16:00 US ET on Nov 2, 2023

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Business Process Management Foundations

To maintain competitiveness in local and international markets, formally managing your business processes is increasingly essential. This course explores the need for a business process focus, the essential steps for process management, and the critical success factors for making the effort successful. It provides a practical framework for understanding processes, using and developing metrics to manage processes, and describes the role of the Process Owner. Presented in a methodology-neutral way, participants can easily apply the knowledge and skills to any environment and use the techniques immediately upon leaving class.
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Outlook – All about Mail Merge

Discover the powerful mail merge feature from Outlook to quickly build customized emails, labels, and letters. Create and set up data files from scratch or connect to names in Excel or Outlook.?
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Project Management Foundations - Workshop

This 2-day hands-on, discussion-oriented workshop allows students to gain a foundational knowledge of project management best practices and provides the opportunity to apply their project management learnings to real-life scenarios. Covering both predictive and adaptive approaches, the workshop emphasizes utilizing the practices that will be most effective within your organization. Students will benefit from this course by understanding the foundational principles, terms, and approaches of project management, learning more effective use of industry-standard project management tools and techniques, and by gaining experience via workshop activities to practice utilizing project management frameworks. Concepts learned and practiced in this course are immediately applicable to ongoing projects. Note: This course has been approved by PMI for 16 PDUs.
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Security Engineering on AWS

This course demonstrates how to efficiently use AWS security services to stay secure in the AWS Cloud. The course focuses on the security practices that AWS recommends for enhancing the security of your data and systems in the cloud. The course highlights the security features of AWS key services including compute, storage, networking, and database services. You will also learn how to leverage AWS services and tools for automation, continuous monitoring and logging, and responding to security incidents.
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'Microsoft® Office 365™ Online (with Teams for the Desktop) note: for Office 2013, 2016, or later'

This course is an introduction to Microsoft® Office 365™ with Teams™ in a cloud-based environment. It can be used as an orientation to the full suite of Office 365 cloud-based tools, or the Teams lessons can be presented separately in a seminar-length presentation with the remaining material available for later student reference. Using the Office 365 suite of productivity apps, users can easily communicate and collaborate together through Microsoft® Outlook® mail and Teams™ messaging and meeting functionality. Additionally, the Microsoft® SharePoint® team site provides a central storage location for accessing and modifying shared documents. This course introduces working with shared documents in the familiar Office 365 online apps—Word, PowerPoint®, and Excel®—as an alternative to installing the Microsoft® Office desktop applications. This course also introduces several productivity apps including Yammer™, Planner, and Delve® that can be used in combination by teams for communication and collaboration.
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Leadership Excellence for Senior Management

To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
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CompTIA Project+

In this course, students will apply recognized practices of project management and understand a project’s life cycle and roles and skills necessary to effectively initiate, plan, execute, monitor and control, and close a project.
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Evolving Into the Supervisor’s Role

This course is for those taking on supervisory positions looking to motivate and engage their employees amidst challenges such as determining their leadership style, communicating with former peers, and providing feedback that is more readily accepted. The emphasis is on making the change from being a co-worker to engaging in a position of authority while at the same time maintaining a sense of control and expedience.
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WebSphere Application Server V9 Administration

This course teaches you the skills that are needed to administer IBM WebSphere Application Server V9.This release of IBM WebSphere Application Server provides enhanced support for standards (notably Java 7 EE), emerging technology, and a choice of development frameworks.In this course, you learn how to configure and maintain IBM WebSphere Application Server V9 in a single-server environment. You learn how to deploy enterprise Java applications in a single computer configuration. In addition, you learn how to work with features of WebSphere Application Server V9, such as the wsadmin scripting interface, security, and performance monitoring.Hands-on exercises throughout the course give you practical experience with the skills you develop in the lectures.
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Develop Generative AI Solutions with Azure OpenAI Service

Azure OpenAI Service provides access to OpenAI's powerful large language models such as GPT; the model behind the popular ChatGPT service. These models enable various natural language processing (NLP) solutions to understand, converse, and generate content. Users can access the service through REST APIs, SDKs, and Azure OpenAI Studio. In this course, you'll learn how to provision Azure OpenAI service, deploy models, and use them in generative AI applications. To complete the hands-on labs in this course, students require an Azure subscription that has been approved for access to the Azure OpenAI service. Access approval can take several days to be granted. See https://learn.microsoft.com/legal/cognitive-services/openai/limited-access for details.
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AWS Architect

Design secure cloud solutions to data management with AWS Architecting. Learn how to design and build scalable solutions, as well as best practices and optimization recommendations with our AWS Architecting training courses.
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AWS Developer

Our AWS Developer training courses ensure you have the skills to succeed, both on the exam and in a professional environment. Learn how to configure SDKs and IDE toolkits and understand Deep Learning models.
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IBM Cognos Analytics Author

Use this journey to develop your skills to build simple reports to complex reports, and learn how to create active reports which are available offline from the enterprise data source.
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IBM Cognos Analytics Modeler/Developer

Use this journey to develop your skills in designing models using OLAP cubes, Dynamic Cubes, or relational data sources, and continue your development to design Scorecards.
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IBM Mainframe Application Developer

Mainframe Application Developers create and support computer code used in the organization’s mainframe systems to perform business functions. This includes assisting with the design, coding, and testing of computer programs, analyzing and resolving programming issues, and supporting the business to ensure application programs work as required. Mainframe Application Developers are found in a variety of industries including but not limited to Health Care, Insurance, Retail, Transportation, etc.
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IBM z/OS System Operator

System/Computer Operators oversee the systems ensuring all computers are running correctly. This role monitors and controls system console messages, processes and resolves job processing problems performs system backups, maintains peripheral devices, and performs disaster recovery procedures. This role commonly functions within a Data Center.
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IBM z/OS System Programmer

Systems Programmers program computer system software, including, but not limited to installing and maintaining the system software, managing the installation, performing overall maintenance, tuning, and resolving problems regarding the operating system. The systems programmer provides software and software platforms and administers IBM Mainframes.
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ITIL Foundations

ITIL® 4 Foundation introduces the management of modern IT-enabled services, to provide an understanding of the common language and key concepts, and to show how organizations and work can improve with the ITIL® 4 guidance.
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ITIL Intermediate

Get an introduction to the key principles of service strategy, and learn about the service strategy processes. Discover the importance of governance and related frameworks, and examine implementation considerations and approaches, including organizational design, the role of technology, and service automation.
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Java - Core

With LearnQuest's Core Java Curriculum, you'll build your core java skills including Micro Services, REST, and database access. Then you can choose the Spring Framework and/or Web Development Learning Journeys to continue building your skills.
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